They were VERY rude to say the least, there was no need for it. I'm frustrated. Our only son was born @ Magee Womens Hospital in Pittsburg . Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Start your review today. See details. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. X . My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. ) I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Flu shots are only available from 10a-6p. After picking up the order, I realized that none of the substitutions or the additional item were there. The associate was extremely rude to me. GAS. Ray Saunders 614 Giant Eagle, Inc. Giant Eagle has 37,000 employees. Find out how to block Giant Eagle Pharmacy caller . GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? All the time. I did. Explore an interactive map with places nearby. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Because more often than not, they have what is needed and at a fair price! The quality control of your produce does not exceed healthy expectations by your customers. In hopes to fix this issue for me and other customers for future. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. For example, pharmacy business hours are 8a-8p. Check out machines worst than Kroger's attendent had to be called 4 times I and others I've seen pick up the paper bags and the handles tear; bag falls. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle 0 Views . Thank you for your time. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Hello ********* I have 3 children ,2 of which are very sick . My parents come here to get produce, and they got me into the habit, too. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . No everyone lives their life online. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Desired outcome: And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I wanted 2.5lbs Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. The next best thing would be some sort of response just so I know you are aware of my issue. I purchased 3- $100 gift cards via the Giant Eagle App. I paid for a SHOWROOM car wash and parts of my car weren't even touched! It's sad to see that people will accept eating a piece of edible paper. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Terrible Terrible Terrible. You're always welcome here An item had part of the label ripped off of it which had the bar code on it. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Called their customer service today. Questions Post Question There are no questions yet for this company. I was told I would hear back in 2 to 3 weeks. 1. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Ripoff Report Needs Your Help! In the meantime no follow-up with me. Pay for this replacement part that your car wash broke. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Submitting a response indicates a willingness to work with customers to make things right. It always smells bad. They formed a company called "Eagle Grocery.". Learn how the rating is calculated 1 complaint. It's not hard to be a decent human being. International Association of Better Business Bureaus. We would like to apologize for the consumers experience at the Stelzer location. Desired outcome: The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. The kitchen manager needs fired. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Poor quality produce for the price A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . The next best thing would be some sort of response just so I know you are aware of my issue. I have been in the consumer rating business for many years and never seen it as bad as this before. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard The butchers are LAZY! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This review was chosen algorithmically as the most valued customer feedback. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Toggle navigation ctMobi - Find a local buinsess in your area. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. I went to get a replacement today and it was almost $200. (419 . Not even sure it was USDA Choice. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. I purchased chicken salad Giant Eagle last night, 9-28-18. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Fresh food. Giant eagle unwilling to offer anything related to customer care. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Not a good look for Giant Eagle. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. We also ensure all reviews are published without moderation. Good Morning. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform 228 in Cranberry Township PA (the one by Target not out toward Mars). The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. 8% of Giant Eagle employees are Hispanic or Latino. Giant Eagle, (store #4029). At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Phone number +1 412 914 0830. She then just said rudely, take it up with customer complaint or something like that which was very insincere. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Giant Eagle, the store lead is a creep too. They never want to cut the meat that's available. We use dedicated people and clever technology to safeguard our platform. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! Total waste of nearly $10. File a complaint. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. It's already been renovated so I guess bringing back products that are no longer sold. Desired outcome: So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Put prices on product instead of bar code or make sure bar code is right. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. This Giant Eagle is in Blacklick Ohio on E. Broad. I paid for a SHOWROOM car wash and parts of my car weren't even touched! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . This pack was so dried out, and the breading so hard, that you could hardly eat it. I said I would write to Ms. Laura Karet about this. I have been going back and forth with customer service about a $10 bonus perk i never got. AND i understand some giant eagle's are charging for those bags! (******* ****** **************. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Giant Eagle, (store #4029). I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. I through away the bananas and food that shouldn't be wiped off. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Gain trust and grow your business with customer reviews. It was 5:15. Why am I going to have to go to to your store to get my weekly special circular? 1. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Digital coupons only STINK! Order was $20 more than what the original order placed indicated. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. The average employee at Giant Eagle makes $27,418 per year. Please update the website to indicate when a service is not available during regular business hours. We have researched this matter and added thecoupon to the consumers advantage card. The rudeness of store associate and unwillingness to help. When I got to the store, the young man took my card in and re-ran it for payment. It's a stupid idea to stop the weekly mailers. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Reviews There are no reviews yet. The signs indicate you can buy beer here, which is . It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Very truly yours,Giant EagleClaims Department. Everyone I talk to keeps telling me they will get back with me the next day. What happened to integrity and company loyalty. Giant Eagle Grocery in Washburn, TN with Reviews " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. His hair looks like it hasn't been washed out combed in MONTHS. She rudely told me to re-up order my food and wait in line again. It's already been renovated so I guess bringing back products that are no longer sold. I am actually highly disgusted with this kind of customer service and hope this won't continue . My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. In hopes to fix this issue for me and other customers for future. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I tell them it stops when the tank is full. She acted as though I was trying to do something bad. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Giant Eagle Reviews | Glassdoor I don't know what was up her skirt today but it was totally uncalled for. I just came back to Giant pharmacy after being with CVS. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Need a loyalty card to self check out I mostly shop at giant eagle for gift cards to earn fuel back. Everyone is so polite and friendly. I let her know I have health issues so can't wear one. This is a very serious issue. What they do NOT tell you is that now, if you buy one, it's down to $1.25! all that "but COVID" bull$#*! plus-circle Add Review. What ever you feel is right. I'll have to find another establishment for my future meat needs. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Desired outcome: Hours And Map For Giant Eagle Grocery In Oakdale, LA I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Local grocery store in north eastern US. Getgo employee do not have lunch break in 2 years. And bugs. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Giant Eagle Reviews by 17 Employees | AmbitionBox . more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Wide selection of produce, meat and general grocery products. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Hello Shop & Save. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. The language that was heard today with the front of the store staff was horrible. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. Complaint about Giant Food Stores? File now, we help resolve it! I STOPPED SHOPPING HERE During the pandemic because prices are so high! Too bad. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". i do the shopping for the household,he picked ip the advantage card. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Hope the conversation the 3 associates had was very good. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Giant Eagle reviews & complaints. The digital coupons are not customer friendly. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. $#*! You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I flipped. somehow the fuel perks vanished . When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Giant Eagle on the App Store I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. For the price I paid, I am very disappointed in the quality. Regards, Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address I buy brand name wines and medicines and detergents at this store and its also in walking distance. 2. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Job Work/Life Balance I just don't understand how this could happen. BBB Business Profiles may not be reproduced for sales or promotional purposes. Large croissants. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. but 2. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! For example, pharmacy business hours are 8a-8p. Decided to give GE another chance only to be disappointed again. Thank you. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Giant Eagle Grocery - CentralPercentum GetGo. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Desired outcome: I did in multiple. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. The employee came up to me after my cart was full and I was almost ready to check out. Procedure is simple and painless and the staff is ALWAYS pleasant. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Some of my articles are about CX (customer experience) and leadership. And their Apple Seiter tops are always smashed in. code: [protected] [protected]. Two weeks later (today) the same product cost me $6.39. Early History. Never go there again! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. The business became a success, and by 1928 there were 125 stores established. I fought over the phone and through email for 2 weeks, when I asked for a refund. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I shall not go back to them. Desired outcome: The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I have always had excellent quality meats from the Market District at this location (Carmel, IN). show of laziness coming from the higher ups. (419) 843-7296 182.32 mile. Giant Eagle Pharmacy caller complaints. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s .