For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. I never signed a contract). READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. If that means pay in full, so be it. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Engage via Email. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. So from what I am seeing, either way, Convergent can legally have it on your report. Convergent Outsourcing is one of the largest debt buyers in the country. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. I disputed the claim and was told they would confirm with the company before any further actions took place. They should be able to see whether there was or not and whether you need to deal with sprint. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Note: I recorded both Sprint phone conversations. Your credit score will be affected by this Company. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. They actually are a debt collections agency. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. It was easy and if you've been harassed by them you need to do this. Convergent Outsourcing is one of Americas leading collection agencies. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. All rights reserved. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Press question mark to learn the rest of the keyboard shortcuts. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. I had a Spring sent to ERC. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Sign up to receive our free weekly newsletter. I pay for that service through Frontier Communications who by the way ** me up from the onset. Unsubscribe easily. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. I suspect the contract was hidden in the purchase of the I pad. Have anyone dealt with sprint/ convergent outsourcing in the past? They say Im past due in the amount of,$1,613.85. One of our team members will walk you through the payment process and answer any questions you may have. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Who is ED Magedson - Founder, Ripoff Report. IF they said yes, it would be deleted, confirm with them again after paying. Thank you for visiting Convergent Outsourcing to make a payment on your account. We sincerely hope this represents a satisfactory resolution to your concerns. Rude! We sent you several validation notices. Maybe a pay for delete will help me save some money. Further information is available in our FICO Data Privacy Policy. Unfortunately, you cannot get your account number online at this time. FTC's website on credit. Just wanted to share. Will paying sprint remove collection? Doubt they will remove it. My tertiary goal is to pay as little as possible. I will keep you posted on how/if it gets reported this month and going forward. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Estimated amount consumers saved since 1997: $15,590,010,907. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Copyright 1997-2023, Ripoff Report. You may try a GW campaign with OC. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Check your credit report 30 days after you make your first payment. Learn more. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! R-1234567). Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I never spoke to them again. I called sprint back and spoke with a gentleman this time. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Typically, Convergent Outsourcing is a tough egg to crack. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. You can enter your email address to have a copy of the chat transcript emailed to you. The phone number (mine) is unlisted, private. They told me that I am in debt to Sprint for over $300 But like most debt collectors, it has a questionable reputation with its customers. We have reviewed the complaint and the related matter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I have never had an account with Verizon! A link has directed you to this review. My ultimate goal is to get the collection account off of my credit reports. I owed a bill to Sprint which I paid to Sprint. I called Sprint to get some information on the account. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Dorado, PR 00646, Metro Office Park They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". They are more diverse with the types of debts they collect than most collection agencies. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Why do these companies have such power to impact your credit so easily. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. General statment of, "according to sprints policy we cannot delete it. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Bryan Sankey's Phone Number and Email Last Update. The records of Verizon Wireless show that your balance of $38.63 is due in full. I called the Federal Bureau of Consumer Protection and filed a report. It will pass in time. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. They also collect medical debts. Copyright 2022 Consumers Unified LLC. File your review. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Sprint cannot make exceptions to this policy. So, I called the number, and got on the phone with an agent. I confirmed with T-Mobile that my account is 0. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. But, when I asked directly who she represented, she said she represented Convergent. REBUTTAL BOX On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Please call us at 1-800-444-8485. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. Work out a payment plan. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business She will most likely say she will check with another department and get back to you. That's if they're reporting. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Re: Sprint sent account to collections, Convergent Outsourcing. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. We value your privacy. Many factors affect your FICO Scores and the interest rates you may receive. More details on software and accessibility are available at WebAIM.org. This outsourcing the initial collections is not that uncommon. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Read More . After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Convergent Outsourcing and its agents are not credit specialists. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Wait. All rights reserved. They're just trying to meet their own metrics. Do you owe Convergent Outsourcing money? Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. I was a month to month plan. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. :'(. And I owe them money. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them.