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The Pension Administration Team can resolve most issues relating to your membership of the Scheme. Quick Links. See if our Intelligent Pensions Agent can answer your generic pension questions. HR Services EMEA Capita 145 Morrison Street Edinburgh United Kingdom EH3 8FJ Email address: HRServicesEMEA@morganstanley.com Telephone number: +44 (0)207 425 7575 If you're a member of the Plans, My Pension allows you to view your pension savings online. Hartlink Online is a service provided to your pension scheme. All rights reserved. DL1 9WU, If calling from overseas, please dial: +44 (0)1473 622 307, E-mail: If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: You can also use PlanViewer, Fidelitys online account management service to view the current value of your Investing plan account, to move your account into different funds and to change your automatic switching option. Pensions (home) Pensions administration & software; Pensions consulting services; . Phone number for overseas callers: Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Such as managing your pension. United Kingdom. If there are any differences between the trust deed and rules from time to time in force and this website, the trust deed and rules will apply. Please have your employee number or pension membership number to hand to help us quickly find your details. Some members benefits and options may be subject to certain special arrangements, which are not described on this website. If you have a general question or complaint about the Plan you should contact the Experian Pensions team at Capita, who should be able to resolve the majority of problems quickly and to your satisfaction. Someone else may call for you, but they will need to have your National Insurance number. You contact us by any of the contact methods above or use the dedicated channels listed below: Send an email to complaints@capita-pip.co.uk or youcan write to us at: PIP Complaints, PO Box 325, Darlington, DL1 9PH. If you wish to enquire about your benefits in RPF, request a quotation, or notify us of changes in personal details such as address, marital status, etc, please click the first radio button below. Remember not to provide any information such as your NI number. Key Documents prev next Chair's Statement 2022 Chair's Governance Statement for Defined Contribution Investments in the G4S Pension Scheme. Post: Experian Retirement Savings Plan Capita PO Box 555 Stead House . Opening times: Monday Friday (9am-5pm). Address: Steria Pensions, Capita Pension Solutions, PO Box 555, Stead House, Darlington, DL1 9YT Email: steria@capita.co.uk Telephone: 0330 3115119 If you have any queries about the Plan you should contact the Experian Pensions team at Capita who should be able to help you with any questions about the Plan. For members of the Capita Pension & Life Assurance Scheme (CPLAS), For members of a different pension scheme administered by Capita. We're here to help if you have any issues getting on to the portal. The G4S Pension Scheme is made up of 3 sections: The Trustees have appointed The Tracing Group to help locate pension scheme members they have lost touch with. If you have any questions or would like more information, please contact Buck via: T: 0330 123 9579. Postal Address is:PO Box 555, Stead House, Darlington, DL1 9YT, find out here how pension scams work, how to avoid them and what to do if you suspect a scam, The Securicor section (which was the Securicor Group Pension Scheme), The GSL section (which was the GSL Pension Scheme), The Group 4 section (which was the Group 4 Pension Scheme). Email: ee.helpline@capita.com Tel: 0800 169 2085 . Cookies are files stored in your browser and are used by most websites to help personalise If you have any other enquiries about your application please enter your details below, with the job referenceand your enquiry will be sent to the recruitment team managing this vacancy. Please be aware that if we lose contact with you whilst youre receiving your pension we may have to suspend pension payments until we regain contact with you. Get in touch 1 For further help and information, contact the Pensions Service Centre: Group 14 pensions.helpline@royalmail.com Stroke 1 0345 603 0043Mon to Fri, 8.30am to 5.00pm Fill 1 Pensions Service Centre,PO Box 5863, SHEFFIELD, S98 6AB For questions about RMSPSbenefits visit Capita at: royalmailsps.co.uk If you wish to make a complaint in relation to your pension [] Or call 1.800.857.2890. For all reference requests, please complete the following information. I consent to receiving marketing and sales communications from Capita and its subsidiaries, Customers are demanding that their banks go greener. I consent to receiving marketing and sales communications from Capita and its subsidiaries, Customers are demanding that their banks go greener. EC2V 7NQ. If you need information about your pension entitlement or you need to notify a change of status or address, please contact: Refinitiv Member Services Centre. Our DRINKiQ programme aims to raise the 'collective drink IQ' by increasing public awareness of the effects of alcohol and supporting responsible drinking. To begin the IDRP, you should contact the Pensions Administration Team for a Formal Complaint Form. You will need your user ID and password to log in to PlanViewer. 2023 Copyright Capita plc. You can call us between 8am and 8pm, Monday to Friday. please use the following details: Call: 0345 121 3389 Email: memberenquiries@atlasmastertrust.co.uk You can also chat with one of our agents online. The aim of this website is to outline the benefits available from the Fund. What is a pension and why do we have them? Registered Company Number 02260524. Contact us. Capita Chief Executive Officer, Jon Lewis, has announced Capita plc's Full Year Results 2022. . We would greatly appreciate your cooperation in this exercise. Capita Pension Solutions Limited is part of Capita plc. unileverpensionsteam@capita.co.uk. www.pensions-ombudsman.org.uk, You can also submit a complaint form online: www.pensions-ombudsman.org.uk/submit-complaint. Youll receive details of this option when you receive the sub-committees decision. London EC2Y 5AU. You can also visit https://www.scottishwidows.co.uk/save/dpp/ for any general Pension Plan questions. If you want to get in touch by writing to us or calling, you can contact the Pensions Administration Team using the details below. If you're not a member of the Capita Pension & Life Assurance Scheme (CPLAS) but you are a member of a pension scheme administered by Capita, you can find your member portal using our online search function. Phone number for overseas callers: +44 (0) 114 . You can contact us quickly and easily via our online enquiry form. We are using cookies to give you the best experience on our site. If you would like further reassurance, you can check directly with the pension scheme's administrators, Capita, by calling them on 0345 120 0900. For members of a different pension scheme administered by Capita View. Please note this is due to increase to age 57 from 2028. Capita is a member of the Prompt Payment Code (PPC Small Business Commissioner) and we need to report on the number of payments we make within agreed terms. Capita is a consulting, transformation and digital services business. By submitting your personal information through this form, you are consenting to it being evaluated, processed and retained in the manner described above and to being contacted in relation to your enquiry, using the details you provided. https://www.scottishwidows.co.uk/save/dpp/. 0800 917 4487 ALL RIGHTS RESERVED. 0808 178 8114 (England and Wales) 0808 178 8115 (Welsh line) Textphone If you have speech or hearing difficulties, you can contact us by textphone on 0289 032 9675. Write to us at: Hartlink Online is a service provided by Capita Pension Solutions Ltd (part of Capita plc). You can contact the Experian Pensions team at Capita by: Phone: 0114 229 8273. Such as managing your pension. Capita has been the provider of the scheme, which is one of the largest public sector pension schemes in the UK, for more than 20 years. PO Box 555, Stead House If you still need to contact us, you can do so by the following methods. The Trustee may, in its discretion, waive the Stage 1 process and proceed straight to Stage 2. A: Buck (Manchester), PO Box 324, The Pensions Ombudsman can be contacted at: 10 South Colonnade, PO Box 307 enquiries@pensions-ombudsman.org.uk 25% of it would be tax free, and the rest is taxed as earnings (i.e. You can find PlanViewer at www.planviewer.co.uk. Alternatively, you can get in touch with our careers team using the following contact form below. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. Contact details. If you're a member of the Capita Pension & Life Assurance Scheme (CPLAS) you can contact us in the following ways: You may find the answer to your query on our chatbot. The M&S Pension Scheme Portal gives you access to your pension account 24/7. The available options will be made clear to you when we write to you about your retirement. Contact number. What date of the month you receive your pension (if applicable) Please provide a mobile contact number if available, when contacting us. Darlington. Click on the "Chat with us" button to get started. Charges for CAPITA PENSION SOLUTIONS LIMITED (02260524) More for CAPITA PENSION SOLUTIONS LIMITED (02260524) Registered office address 65 Gresham Street, London, England, EC2V 7NQ . We may make contact with you by telephone to confirm your request. Email: capitafs@capita.com. Should you require any further information please contact our administrators on the details below: G4S Limited 2023. Capita Pension Solutions. Please be aware our textphone service does not receive messages from mobile phones. Aternatively, you can email us, the pensions team at: pfizerpensions@capita.co.uk. Product. You can ask for payments from the Scheme to start before your Normal Retirement Date (NRD), if you wish. Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working. The content of this page is determined by the trustees. However, there is a formal procedure in place, called the Internal Dispute Resolution Procedure (IDRP), if theyre unable to resolve your complaint and you would like to escalate the issue to the Trustee. BoA. London, England. Pensions. Welcome to Atlas - helping you build your financial future Company number 02260524. The majority of consumers believe that the financial services industry is not doing enough to protect the environment. I work at Unilever, joined the company before 1 October 2021, and am building up benefits in the Fund, I've built up benefits in the Fund, but have since opted out or left Unilever, This website is not right for you. Contact number. If you have speech or hearing difficulties, you can contact us by textphone on 0289 032 9675. The content of this page is determined by the trustee. Contact with the Pensions Ombudsman about a complaint needs to be made within three years of when the event(s) you are complaining about happened or, if later, within three years of when you first knew about it (or ought to have known about it). Liverpool. London, E14 4PU It does not go into as much detail as the legal document governing the Unilever UK Pension Fund its 'trust deed and rules'. Answers to key shareholding questions as well as related forms and booklets are available via the shareholder portal help centre. Is digital just a distraction when addressing the issues facing social care? or. If you take your pension account as a single lump sum you may be charged more . See ourprivacy noticefor more information on how we take care of your information. For general pension queries mandspensions@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) For queries about your pension payments mandspensionpayroll@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) Our postal address Contact details. PO Box 2017. Your Pension. +44 (0) 114 273 8397 Phone: 0345 122 0887. Phone 01227 773 911. If you have general requests for information or guidance concerning your pension arrangements contact: 0800 011 3797 Hartshead House Go to ePA at www.bofapension.co.uk to learn about and manage your . Option 1: One big lump sum. General enquiries 0300 123 6666 Calling from overseas +44 1903 835902 Pension Portal queries +44 300 790 0590 Post Civil Service Pensions PO Box 2017 Liverpool L69 2BU Help registering for the Pension Portal Rocketreach finds email, phone & social media for 450M+ professionals. Please tell us if you are unhappy with any part of our service so we can try to put it right. your web experience. Experian Pensions team Capita PO Box 555 Stead House Darlington DL1 9YT. Here are the most commonly asked for details. You can email our team directly on:contactus@capita-pip.co.uk. Contact Information. This will help us as well as save you having to correct an error and submitting an invoice resulting in a potential late payment. This website does not give any rights to particular levels of contributions or benefits. If you are calling from overseas: +44 114 229 7631, Or write to us at: Capita Employee Benefits PO Box 555, Stead House Darlington DL1 9YT United Kingdom. Calls to 0800 numbers are free from the UK. Contact us Link opens in new tab . We are a global leader in beverage alcohol with an outstanding collection of brands across spirits and beer. More information We provide innovative solutions to help businesses and the public sector operate effectively and efficiently whilst transforming customer and citizen experience. We hope you enjoy using the new portal! If Scottish Widows are unable to assist you, please contact DCpensions@diageo.com. Current and new employees are automatically enrolled into theG4S Personal Pension Plan. If you havent already registered or need further help, go to Manage my pension online. Other pension queries If your query is about any other UK or ROI pension scheme, please contact DCpensions@diageo.com International calls are charged at your international call rate. Were committed to ensuring we make payments to you on time. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. Its important to keep us up to date if your personal details change. To help resolve your query quickly, please check out Registration Help using the link above . Lets get the process rolling. DarlingtonDL1 9YT Please call or email us where possible. Based on 6448 salaries posted anonymously by Capita It Administrator employees in Crawley. Capita Chief Executive Officer, Jon Lewis, has announced Capita plcs Full Year Results 2022. Someone else may call for you, but they will need to have your National Insurance number. Please speak to your network provider for details of your call charges to these numbers. This helps us to understand what we are doing well and where we need to do things better. Refinitiv Member Services Centre In the event you wish to get in contact with the Scheme you can contact the Pensions Administrators using the information provided below: EE Pension Scheme (DB Section) Capita PO Box 555 Stead House Darlington DL1 9YT. 0800 077 8250 Capita is the administrator for the following pension schemes: The contact details for all queries regarding membership of the above schemes are shown below. 0345 304 7474 pensions@bp.com or use our contact form. Take all of your pension account as one big cash lump sum. If you have a question or would like more information you can get in touch with our administration team in the following ways. This includes arranging and carrying out face-to-face, telephone and video assessments. Capita Pension Solutions Limited registered office is 65 Gresham Street, If you have a query regarding your Diageo Pension Plan record, please contactScottish Widows on workplacesavings@scottishwidows.co.uk or 0800 085 4993. 0345 304 7474 Here are the most commonly asked for details. PO Box 555, Stead House For help and support with Annuities, Lifetime Mortgages, Care, Income Drawdown, Savings, Investments and Insurance. The G4S Pension Scheme is G4S's defined benefit (final salary) pension scheme and is almost entirely closed to future accrual. Select 'Chat with us' or the blue circle in the bottom right of the page. Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working, Get in touch about our services and solutions. * Once you hit submit a Mortgage Loan Advisor will be in touch shortly. United Kingdom. Darlington By continuing to use our website without changing the settings, you are agreeing to our use of cookies. There is discretion for those time limits to be extended. If you receive a letter from them please be reassured that this correspondence is genuine. Contact details. 20%, 40% or 45%). Pensions helpline (Freephone): 0800 328 4233, Unilever reserves the right to end your employers participation in any section of the Fund and, with the Trustees agreement, to make changes to the Fund. Sheffield, S4 7TL www.moneyhelper.org.uk/en/contact-us/pensions-guidance. For members of the Capita Pension & Life Assurance Scheme (CPLAS) View. Telephone: 0333 222 0078 Overseas: +441325 271 861 The team is available between 8:30am and 5:30pm, Monday to Friday (excluding bank holidays). CALL FOR A FREE QUOTE TODAY! data is processed please see our updated Privacy Policy. Alternatively email the Atlas Administration Team at HOP@atlasmastertrust.co.uk . Visit our dedicated job search portal tosearch and view our existing vacancies. 2023 M&S Pension Trust. Which of our solutions can we help with? Phone. Or chat with us by clicking on the "Chat with Us" button. Contact us. Capita Chief Executive Officer, Jon Lewis, has announced Capita plcs Full Year Results 2022. If you would like to write to the Pensions Administration Team, Trustee Board or send important documents or completed paperwork please use the address below: The M&S Pension Scheme Or call us: Pensions helpline (Freephone): 0800 328 4233, If you are calling from overseas: +44 114 229 7631. EC2V 7NQ. As these messages are sent over email (with copy to you) please do not include confidential details. We are responsible for the assessment process. Phone number for UK callers: 0800 077 8250. We are using cookies to give you the best experience on our Site. For further information on how your If you would rather contact us by post, please use this address: Capita PIP Capita All rights reserved. What plans do I need to put in place. Please quote your full name, date of birth and either your National Insurance number or membership number when contacting us. Contact details. Please do not send post to M&S offices at Waterside House or Salford Quays. Company status . The bottom radio button will bring a matter to the attention of the Trustees of RPF via the Scheme Secretary. Capita Chief Executive Officer, Jon Lewis, has announced Capita plc's Full Year Results 2022. . How can digital be used to bring in changes in the social care sector to improve ways of working for practitioners and people care. Email heinzpensions@capita.co.uk. Civil Service Pensions. Your enquiry will be forwarded to the Scheme Administrators. Average salary for Capita It Administrator in Crawley: 20,541. Get James Field's email address (j*****@capita.co.uk) and phone number at RocketReach. However, your pension will be reduced for early payment. Is digital just a distraction when addressing the issues facing social care? mandspensions@capita.com For members of the press or broadcast media, please email our media team, If you have any accounts payable query, please contact our AP Help Desk. Aternatively, you can email us, the pensions team at: If you are not satisfied with the sub-committees decision, the next step is to refer your complaint to the Trustee within six months of the sub-committees decision. Email. Go to My Pension to log on https://portal.hartlinkonline.co.uk/morganstanley Which of our solutions can we help with? A sub-committee of the Management and Governance Committee considers all Formal Complaint Forms which are completed and returned to the Trustee Executive Team. 2023 Copyright Capita plc. Please ensure that you have your pension reference number or your National Insurance number ready when contacting Capita. CAPITA PENSION SOLUTIONS LIMITED. Phone: 0800 028 0051 If calling from overseas, please dial: +44 (0)1473 622 307 E-mail: unileverpensionsteam@capita.co.uk Fidelity & PlanViewer If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: Phone: 0800 3 68 68 68 E-mail: service.centre@fil.com What do I need to think about for my retirement? If you would like further reassurance, you can check directly with the pension scheme's administrators, Capita, by calling them on 0345 120 0900. E-mail: refinitivpensions@capita.com. It is the quickest and easiest way to update your personal details or let us know of changes to circumstances. Capita is a consulting, transformation and digital services business. DL98 1AB. Remember, do not give us any personal information, such as your date of birth or National Insurance number. Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools. We are using cookies to give you the best experience on our site. All Rights Reserved. Email: experianpensions@capita.co.uk. Opening times: Monday - Friday (9am-5pm), mandspensionpayroll@capita.com +44 1932 767 730. If the sub-committee isnt able to resolve your complaint within two months, it will let you know. Capita Pension Solutions Limited registered office is 65 Gresham Street, London, England. PO Box 420 A summary of the stages involved and how long it might take is provided below. DL1 9YT. Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools. Visit the. Please contact the helpdesk on 0345 121 3389; lines are open Monday-Friday from 08:30-17:30. You can choose to contact the Trustee about your complaint before starting the IDRP, you can do this here. Getting in touch is easy, just let us know how we can help, and well get back to you. Stead House Darlington Or write to us at: Pfizer Pension Arrangement Capita PO Box 555 Stead House Darlington DL1 9YT. You can call us between 8am and 8pm, Monday to Friday. The Scheme provides an income in the form of a pension, which you can start to draw any time from age 55. If you have a general enquiry about your Pfizer pension, or would like to give feedback on the website, please complete the form opposite. 01737 233297. support@wearejust.co.uk. Contacts Registration help. 2022 Implementation Statement Follow . Are you looking for contact details where Capita provides a service to you as an individual? We might record your call for training and quality purposes. Canary Wharf, If you have applied for a particular vacancy a recruiter will contact you if you are selected for an interview or if further information is required. If you have speech or hearing difficulties, you can also use the text relay service on 18001 0808 178 8114 (use with NGT or Relay UK apps). Darlington DL1 9YT, Phone number for UK callers: PO Box 555 T: 0114 229 8273 E: experianpensions@capita.co.uk Take me there . If you have not been able to find the answers to your questions in our FAQs, please contact us using one of the channels below. The majority of consumers believe that the financial services industry is not doing enough to protect the environment. 2 Cutlers Gate You can change your address or bank details (for pensions in payment) and view useful information about your pension. If calling from outside UK. Barnett WaddinghamLLP E: Tyco.Pensions@buck.com. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. RPF Fund Secretary It recently signed an extension, and is contracted to. The information on this site has been incorporated into ePA, the new Plan administration website for members of the Bank of America UK Retirement Plan, Bank of America UK Pension Plan, Fleet National Bank UK Pension Plan and the NationsBank Pension and Life Assurance Plan. Stead House. The Pensions Ombudsman deals with complaints and disputes which concern the administration and/or management of occupational and personal pension schemes. Email and phone number for pensioners of BAE Systems Pension Scheme (excluding 2000 Plan Benefits, Alvis Benefits and SIPS Benefits): farnborough.pensions@equiniti.com Tel: 0800 917 9568 (if calling from overseas: +44 (0)121 415 0891) . We may use this information to provide work-seeking services, to assess your suitability to work as well as administrative and management purposes in connection with providing work seeking services. Defined Benefit - where trustees of your final salary scheme have moved your pension to Just. 0345 602 1063. From: Home Office Published 30 August 2012 Last updated 29 April 2019 See all. Get started on your free personalized rate quote by first giving a few basics. Contact the Plan administrators if you have any questions, either about the Plan or your own benefits. For all communications you should quote your member number, PPS number or date of birth. If you have a question about your pension, please contact: Capita Pension Portal technical help portal@mycsp.co.uk Telephone Our phone lines are open Monday - Friday, 9am - 5pm, excluding Bank Holidays. If you are a British Sign Language user, click here to contact us using our video relay service. Any post sent to M&S offices will be redirected to the address above which may mean items are delayed or do not reach their destination.