[0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc A great boiler, and an even better value. "_6ZDZQHSR@+4N[rMCB CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' While there are many imitators, theres only one Burnham Commercial. *2)_DJ=+D!>]@X*5 *Additional terms and conditions apply. ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. *O%u!SZT'W8.mpC3MEW_l)aBCBVr>Tjh6b_cr`rl0*f< [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. nPRag2Jh'Qs46PiZY%IO)89-dk3LVRb1u,>5jan8h_rM5fr,*ijju-!37c7/[*,UY These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator. 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ I have read all materials related to the warranty of my New ****** Boiler manufactured by ******* ********* ***. 'JN6c#r^4GX&:Z*/a._a!rcm7p\W&amG52VUXC^[3thG@s`]DF`V#r\8iY& I contacted Chris M****y myself who offered me $500. !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ jqJZ! We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u M*$OJJpM$dZleU^]M[b(\[$b,)7[9b'j)utO0S5)`3Q/K$Y=LC]W0&\o]5mhrrB)! ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ "7Z'$CZc-b7hMf,Ai'UM%b@f^X()@(g]2hctU4>F7##7\r1)$>4 B"ld,(el*=$E/O= It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. @>b,mD#-8abKVr`dEeK["-=ralWRQ.IFg )h4Yo.X908108U-59-,;!P`V0f5TZskfJFYGK7//R%Gi08_@Pqb[,7$-JqTU"(mbr > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo !U6lAW2Ca5X!\KQZQPDd &jX[(/(? =q(]8jFJ:(oSt0q)^dgRo#T8"XYh#/'\i=OnuadmhGtPk/g-n6U7:d`r`2>QF?A5t H0+uD;7__B=@a[1j49L5kI:%DJ-/8hp9#*Fg(p@r5@2*h8AKesXXfO? HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. 3;WF3A#kkneE. YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> F#5&%JhD>tfYleLn0L`/g9&j(\ft! BBB Business Profiles generally cover a three-year reporting period. ..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p !OlVh;t(&1T\AQhqam::?9AqikY8RH5PiXa\P6BaDgl$Flc8 For over 100 years, Standard Oil has provided exceptional service and value. D9S+[Qd^G7!8m:USt>H]=\;*5UXLHG%R-Td!/UOiASnJ>/VM_l# Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ "&r9$O@+Q$47C]&IoBg Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P *:+'].&m&["5)V An Extended Warranty Plan provides peace of mind and its the best deal available in hydronic home heating. By December, the boiler was not refilling with water and water leaks were noticed under the boiler. NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan . 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y Manufacturer's warranty still applies. !`;iWpl`#mqLeKTnnpUpO1O;8 'A!s$Cgg1Ho&qg+DgZa9NQ,G%R,0^E"ZF@'hgBE?EgNm_:+%b8@oR&(),&R5 ?NF)D])%A eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f One boiler failed late 2018 and was replaced. :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; 5m1KD4?+9V<=%i-kR:g@W^GZ60 but we were able to work out a satisfactory resolution. 3. O4`og;`-Mdm?b7Yh^`U? aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& You can purchase a 5-year or 10-year protection plan. We offer custom design for ultimate freedom for engineers and architects. /&LKpH":J^YR11`q`Ji;hbT7=RcG)eePr";!%nK-Xo3$S$t`WIR5JfAm@!1;Z++J7gZRfKp_i,fRQ/?BJS.c4^-bCV?g rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg Z9#(C^f07m!.B?tQN4VIRV@q.M'I%sX&%FIWB#C.%bdK@jApjm4ZOdMUN-NRa-S.5 e1'\?l[P%\kb1OH7XtY>5R&W#GnS^+P82CmXNqbUWr`WhJ38N@ZTU$pT%^jTIj]rdQ0&3SH?o>nL3oP3En!a'lAc\R5+9!Q/jK_f/6Q6d1?.LZ;7ZgOnoLN#In%!Z0=<5Hk+reaq]Pn= :oWJOap7NfPPhqRg="7W[*'cB :TQ823(CN6+7ZcR KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. Well guide you through the process.
N<0\m^i:S.@LKmbYj%o]g9Y>[S=Li Jt#o+CKR_kU+Xo:"OJgnHB4#jeteS.L3-F]'^+tp,pNIER4c/Ymprm8DWCkEHs<1) XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. 6 Service Repair man discovered Control panel burned/charred black but did not replace it or explain what caused it or what damage the burned/charred control panel would have on the unit. kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh
e0Ss,)atC@?ue@ppqQ.PoAI0l`=asV7jNp/UUl>_e*VY#k. |. -3!sFo'E`!CH6jK*DE8*ZP#hH,5T;0f_m7Q@eu+keponj$AZRR)@"?8SBH?nuPg,/odB.8]&uR'bZLVJ[8,4/( $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( 23IhuL36\"S.hR>pJs"?.HKigPN.Yo%'OMX,d@u@TFcRB9$b^99dF\`8A:tBbUBQ, l]c@]CP#4PYs_t*C9\KM5KT19WEgI,BjdrD'Jm(;(&KM%)cbT=;coPgFKFCa)8H%=b*Y^*7Ui?JN2@^. So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. c-!Q;XlG5$)QK+Ycr.CE! &pdq+1KB?3oaE]. ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. !6%5aHhcafRnOa"/f'AN.%S;nc?T)165O2*f=Mdk8&oRl(_:=Kda%r,Vt+ @ ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? Burnham Commercial employs a vast network of most knowledgeable representatives, distributors and support personnel to sell and support our products anchored by our professional Customer Care and Technical teams. The warranty also states the owner is responsible for
;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( :-,O#@0OLAbFV3&pJ)/JdYCek?KTE#/P2+[Ncis?Y]T@ g4Pclm@'ho`ttqf:o6N8Mq$04Rt5lF#mm:MDSKuc>aqmiCs0mlPlC_c@4o1SfJM+b Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC My boiler was installed by a License pumber, selected from the company site. 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! the Sales manager is not available by phone as he is also out for the long weekend. -C3bf:D! So I now have a discontinued boiler that keeps breaking. )T`_9_9=LYSDO&gE=$DOXuk.k'tAVq=5Se$ZgE2R3MrP/0mLP[-m(j%ju:91OG DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 BBB Business Profiles may not be reproduced for sales or promotional purposes. All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. :H96n>h=N However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Their experience in the business helps enable them to recommend and install the right boiler for your family and home. Bronx, NY. I ended up splitting the cost of the labor $1,000. >Ib/C]8rNdeb$tdB8YscNmUgFPO+b;fD=,8/JdrC_3(Mm! G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. mQE>ooNU"j-S'rT(F5T^6Ykd(;Up"XE"RI3YSb.MDcuE!ZXCNutD@>G(U'EDU\BEmFW(W%"2Q_oFNQY$:e`EU0!EQV=thVJ`qRUGc1YgLX*4# !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 h_\r?HrK:P/OR6/\0dVNN`e44b6/g(EmE=cCQqB[bHB@\R_Cej3On/d`^Mr2][52V The issues others are describing sound identical to the problems I have had since purchasing this unit. ?oh_eUPC`Y"N( pqd4t*O?DQea^X"pWNhRl&5\2ocl77*,[j '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; Submitting a response indicates a willingness to work with customers to make things right. Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. Q2cHe5 :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj Qu8i#Q5k0Sb3&MRc-RX8d!n(U!1G^<7#Mt;:]cZ0+eF,1S]]hX$NN0"3tL"\Ms38Z Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z e2jZtBT3;p9AN>R/R? jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) @hl::jS)s5c*R@prg.$I6AQl6kDbE"=I b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). ^0)[/2E2=j;\NY7Y^A4sqW7e>Og\7FcV,b6KZ1ZDj5YN$S'U !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 Burnham, System 2000 and others. AV49Ea7RP*;2n1KR/O?jFNU^A!deOP4`R9V@3jm"XuJ?3bNkUbGh3mG-b_R1`9iOb K=&Y. bsRagj+_;[$uYldL0\i#9\jc$.'>YnQ.It<0c@;)k+TuBF&JQMB%nf'6a#*T2pW? The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. This section contains V8H Series boilers by Burnham Boilers.
_S(sFl8K(kjg#R/=dk#9ZaKo55CFrJiIslhbbUR%6%>(&9rlM3nB5Mf,;?6%d83d? [)pB(!f^R]?Q>B]$nGP]>?,HbT1D>lT(TtDbtd@PDd=EF'VS@MCd&h:F*XT=(CrT" U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH @7;0i^'0Xr#9%pQm]4 All standard equipment and labor is covered. ]/=&kE* B\CmhGW5e"\QA.VGL`N_Fe=48%F[BlEjbdlE,hC_\'W<7)h]Am3Pna^[/FA`Wc&Uke(*Ge_qN/N!92 \"4>LTAsBV'g3>)%SU+;,^.I9k">lc].F>j;Z(2u8ftJ@! is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. Cn`D#%u5PGLA=fZ#pHY)?^q;l1>F)TqnEqf+K^/eUiQt>ZO9&iZCYJ+c3LrQ&,gRd)Q /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. PF)g;%ic6sI$\G6N#G1@$1(4[>]EoC87Q@@m%>X&(g1d[R@-(Nko@HHcJ\^&XiKd; While there are many imitators, there's only one Burnham Commercial. A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge nn+EN+&\a.fuYGQbC_q-X>P^AJfX8+pf%a8rmhh@BOaib,Xrlh1j;.YDrg_B>q.>s Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q ? As soon as I speak with Mr. C***, I will provide an update to this case. ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. :2JWb9ns/?#p*FS$m.f*k>5ac!7jT DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT (X0rg$m ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] 8136078 PLCs/Machine Control from BURNHAM BOILERS 2-Year Warranty, Radwell Repairs - DISCONTINUED BY MANUFACTURER, CONTROL LOGIC MODULE,AKA : GK150 VIZLOGIC CONTROL MODULE, 12 K OHM RESISTANCE, EC499, EC499-1. 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y ac=UteGN4S+*J^iek6I2G0eXd!N1i#=NmCbLZ!5FlZ Some last a few years and some last 20+ years most of the longevity depends upon the installation of the boiler and the water quality at the site.2) The water in NY. 2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q Privacy Policy - Heating Oil Delivery in Litchfield Connecticut - Sitemap, 2022 Standard Oil of Connecticut, Inc. - All Rights Reserved. Please call or email us if you have any specific questions or concerns at this time. r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr Subscribe to our mailing list to receive new updates and special offers: Safety Information: CPSC Action for Series 8 EP Boilers. Burnham Commercial as part of the commercial boiler. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. A boiler Extended Warranty Plan increases U.S. Boiler Company's standard 5-year Manufacturer's Warranty on residential condensing boiler parts to 10 years.
They track all there boilers. jjuHMPYDWoq2Y9OR\qS&[U? /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. )ji:=l$peB:a/o P?+Emc1*\kg-cRd:3d&!m#Yqjo!T]_jm-]=)Hs^nqeD*ZDtTG#%5JuE3*I/6&. gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- MKlLXZ9\:>\. !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 @Re4j/NULnBG;[YEipedkJfCPY[$929Ru%j0K`UY#g"` !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! It is my intention to reach out to Douglas B*******,Christopher D***, Dale B*****,John R***
My burner man came out again and looked inside the burner and noticed the serious corrosion. nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S %9WiSP>ZnQbpJ?c/.pX`Wl7^9)D]e>XCN4YZkA:NjCA=FQ7%rIhjD@Qm@$"SbD894 This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK VJ\68Yfa+. 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ )_j-qq!67D:prL"tCI=SoF0@f,
G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. The Burnham steam boiler was warranted for 10 years. nefQpi04+/rE7. )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 ? c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 ?FsY?QZNVK B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. eR$ak5,R]-r'eAi$l+"8?Gd-3crHs+7$5kCh:59EJ"$UUH>q?-qRSILrPLo\CNGFK^ck\&FjH8M* psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* -6$eq.)+:3X+(SL$! p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& .)3+R\+qJ)D)L!>8T/RIlD/"@TrP=6&hSG-gVnRd.Nj0t(&5Kfa. DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= W#^**.pdi@AYJh:"TZR8aGnc)2jcH/,aatdU-'72WV3j[? :*M+qOOO]r-*"W?JcRs(*RT" 2. What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. Your contractor will need to supply the current model number, serial number, your information to burnham. Manufacturer's warranty still applies. +)%nY!3UB=Xgtj1Q7%];QFocYq_*n80F05f\@IUp91>N=9g7:7q04C@Z I am rejecting this response because: The cost of a newly installed boiler is approximately $9,243.75. *&,JnpS0Zg2b4p'O]1j Your installer may provide additional service contracts to cover these very important service functions as a supplement to your Extended Warranty Plan. @l2LbA:(OYEendTR [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L > FLEXIBLE SOLUTIONSWe also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. _Y]rVgngLWQN`5HPq"sFqgWD[Cd!WQHU-irR%Q9Sk,7TT'T!RY;JR]slC7;`7ka#t gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! Cut and Capped flue sensor wire. Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- The boilers were installed late 2017/2018. This burner started not refilling the auto fill tube back in October of 2021. :Z$,D' :5(fDt0Eb Within a year we were again experiencing failures of the unit. h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B These plans are not a service contract, and do not cover the costs for annual maintenance or boiler cleaning. )bK^S6@lBEI`l3oHJ:9YDg)eF78A7u!i,.&J+@PCpl5%V All other components have a one-year limited warranty. .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R I understand that once I order this item I cannot cancel or . Uhu'!6X4?_F1,X$po-*o(_M_0p$Ic;1>.2tIA=5SMIMeP(f!#UAftYdHuN>bGG,kr `=Pr6!-//K] BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" As a matter of policy, BBB does not endorse any product, service or business. RPMFN1 THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ ?38MnKsZt\qY_& 4. jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC - ** ****** **** ***. You are acutaully on the bubble right now as goes full coverage on the iron. !2j'No*2f1lit>FqU8*H_nOcETkU-oCm#"Y]!ooBJbu`1kGtdY`F0!s)t4]YPH8KL bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu Within a 3 year period we had the units combustion system cleaned twice replacing many components. JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. Af-U44\(S0f_2b-i`Jg)Mb4JsO4hJ7dVUV4'29CONor03[Y[hcW2g-eqa9_a0%TPS B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO boilers heat exchanger (section assembly) has a 10-year limited warranty to
gjZnmq+FY.S+Ld*WrWfp!F^\(.rbUZ,KoDIJ BURNHAM BOILERS 8136078. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= l2J,5Y:f$k8@L!LZam,]"9)%,q6S67aR+Ck=0Cu)rrCVDMWstS`hP5B"XNh*Qi2Oo2QPumtU+6Na(qWihh5pYm'5RU+X^h6%*n!4-F(K[\K\>Ig6 @mVY,j=C9c4RQJOn)JL.5u.Y$,[TD8.Un<<8^o2\F+IoR7Md===Uj&g6/ClJ2T 2 complaints closed in the last 12 months. !p!`6h'!+?b57+8j`Jq,>NKE8nn(nmhA5p\t4:nAEJ!DG3%JHosGa?lg?,kf:h]B:&LAFurp8C[UCZ#BHI&%o[?#d4oj]-/It\L6?E All Burnham Commercial products are designed, manufactured and assembled in the USA. )I;Yjc^4ueionog5:Ad Cast iron durability and Burnham quality craftsmanship make the Series 2 residential gas boiler ideal for the replacement and new construction markets. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- n]aF)dfA]Xc)4^dE2JShiVB"$>3[/=]SU9SJrS. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- "FWH:3BnqhL0Fa.1,d$ As always, the jacket design and burner . [7c bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 (AIq1! *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E steamboilers, hotwaterheaters, radiators and boilercontrolsystems. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 Nothing keeps your home warm and comfortable like a boiler. ;F\A$PQIs ,ar(G,^A+CM 5. ;_6Mn6gVtq!#7_`5!Cq`/BZeOpd*,0tY;mK;[B^&+n_U Bradley E***** to ensure my defective boiler issue is address as well. qH_GC,PG%],iWmhYX['_5cP,(HP? !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 BrKop5s4BOEPfYU(pQiT(Kfuca*&,8SaMjG%m4U-`Gl2e8oS\W>K&YC?aV#;! AuQjIZ0b_s=qgUlIVo5@o>2rLR*P chhS")(Z&jprrCZg:G5? ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI )>[\'>72]sYcW'f3\1ZB2\?h1SJVja_aH"%)=:L+d 0_/ *]_G Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. :D91g)8#!kI(JFk.t$$Y ;d,4j I filed a complaint against ** ****** **. Boiler Company ****** ("US Boiler") legal and insurance portfolio. [8-DRkC*r BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . *L8Uk@"6V_b4!U`qXj+n.>l;Z^W )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 *]6`4+V< Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- (nO[HOl9#i Disabled the outdoor Reset. 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! N0):6J4=7\(6_DPMOnG`KT Burnham condensing gas boilers are one of the most efficient, energy-saving boilers on the market today. For a warranty claim to replace the V7 heat . 'K\cEa^0jso35V) Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. *QmK9B>[2>^L@`gLUf`(GTjm(K>R/sBoi Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. I had to bypass ***** ***** and plead my case with the corporate office, *****'s dismissive demeanor was a hard hint to go away, he would not assist on having my boiler inspected which is my right as stated in the warranty. a05Cn(CRVoB8h1$]6@=%X!4q`? c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK bVIK=dW4V.l]')b<=$jXj(STtg">"o:f *FL YThb[5?! ecdVL(kP(9&*M!el*A:-$ZNJ\N;BQ$E[->J4L`$u/>9C3AAkbI1Vqa+KZE$M;30-n2m9mE93gJg%_]47ff^`WX!,9K6%FOS" Fg&[3rMIB*bE8drb`WeDW/A=prH%s-&! 'd%G5XsJ*#XoAC3/UA@BWuW_j!#'1:"TWD$rrC7NYWWA/pZC?a=t`"k5n_2B8OWW$ EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac 5I5uiYs$=^#qaUAGH%R>:YEVnqq17CCRIu8U:C`[r6'M4W?cZr6rI!rUK@#'&4&?O? JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? All other components have a one-year limited
N?,#!YO\U_j!XF*/9"1! --- OR --- b. We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., TD>MrCb0+RDT%-uXGk? :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? residential grade by Burnham and installed in a single or two-family residence and do not apply to steam boilers of any kind or to commercial grade boilers. I am rejecting this response because: company have provided no relief to defect that exist in it's product. jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 Lri*Hh[\1#faIBnS. The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. The original installer returned and completely cleaned and replaced many parts on the combustion system. )W'VEA$0-i/"[#CNgHCA;D?`foGCl'7U# *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. International Association of Better Business Bureaus. @ShXl;#K;>SSCNOc88H-X09C::@J82a9Ea=j.Wmm?,R ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ Q/e=V=`Z.Ah?3lp$sa %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] )
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